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Use of cookies

- dated 28 March 2021 -

  1. What is a cookie?

    A cookie is a small computer file that can be deposited and read when an Internet user visits a website or a mobile application, regardless of the type of terminal used (computer, smartphone, etc.).

    Some cookies are essential to the proper functioning of the websites or applications; others contribute to optimizing the performance of the website or to improving the experience of Internet users.

  2. How do we use cookies?

    When you connect to our website, cookies are deposited on your terminal to improve your experience, increase the performance of our website and optimize our consultations.

    The information contained in the cookies is not intended to identify you personally and is never used for any purpose other than those stated below.

  3. Who are our partners?

    In addition to the cookies created and managed by Make, cookies are also placed on our website by the following partners:

  4. What cookies do we use?

    The following cookies deposited on our website:

    • Technical cookies: these cookies are necessary for the functioning of the website and cannot be disabled. You can set your browser to block these cookies or be informed of their existence, but your experience on some parts of our website may be affected. These cookies are not intended to identify you personally.Always active
      make-secure: once you have logged into your citizen’s account on Make.org, this cookie ensures that the connection will be maintained while you browse the service.Duration: Session
      make-secure-expiration: this cookie is used to detect your inactivity on the service in order to terminate the connection.Duration: Session
      make-demographics: this cookie allows us to remember if you've already been asked for demographic information (age range, region, gender, etc.) on this device so that we don't ask you again.Duration: 1 month
    • Preference cookies: these cookies are used to remember your preferences on our website and thus enhance your browsing experience. You can set your browser to block these cookies or be notified of their existence, but your experience on some parts of our website may be affected. These cookies are not intended to identify you personally.Always active
      Google connect: this cookie allows you to register and connect to your citizen’s account.
      Facebook connect: this cookie allows you to register and connect to your citizen’s account.
      make-session-id: this cookie is used to group all the actions you perform on the website into one session.Duration: Session
      make-session-id-expiration: this cookie is used to notify you that your session has expired (after 20 minutes) and will be reloaded.Duration: Session
      make-user-id: this cookie will identify you after you have logged into a personal space on Make.org. It will be used to ask you to reconnect by entering your identifier.Duration: 1 year
      make-cookie-preferences: this cookie will conserve your preferences regarding the use of cookies on our service.Duration: 1 year
    • Statistics cookies: these cookies are intended to analyse visits to our website and improve its performance. All information collected by these cookies is aggregated and therefore rendered anonymous. If you do not accept these cookies, we will not be informed of your subsequent visit.Always active
      make-visitor-id: this cookie is used to track visits to our service in order to measure traffic in an anonymous and aggregated fashion. Navigation events are sent to the MixPanel analysis tool.Duration: 1 year
      make-visitor-created-at: this cookie is used to obtain the date of the first visit to the platform.Duration: 1 year
      Hotjar: this is a tool for making a behavioural analysis of website usage. For more information: https://www.hotjar.com/legal/policies/privacy/Open in a new window
      Told: this is a tool for gaining a better understanding of user needs and expectations by processing user feedback. Find out more about Told: https://www.told.club/legalOpen in a new window
    • "Social network" cookies: these cookies, activated by third parties, allow you to share the content of our website on social networks and thus help us optimize our impact. If you do not consent to the placing of these cookies you may not be able to benefit from these sharing tools.
      Facebook pixel: this cookie is used to optimize the performance of campaigns promoting Facebook consultations in order to increase citizens’ participation.
      Twitter pixel: this cookie is used to optimize the performance of campaigns promoting Twitter consultations in order to increase citizens’ participation.
      Snapchat pixel: this cookie is used to optimize the performance of campaigns promoting Snapchat consultations in order to increase citizens’ participation.
      Facebook sharing: this cookie allows the user to share content on their Facebook and Instagram accounts and improve the usability of our consultations.
      Twitter sharing: this cookie allows the user to share content on their Twitter account and improve the usability of our consultations.
      LinkedIn sharing: this cookie allows the user to share content on their LinkedIn account and improve the usability of our consultations.